Privacy Policy

1. Introduction

Welcome to EdgeOpera Digital ("EdgeOpera", "we", "our", or "us"). We operate the website www.edgeopera.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or submit an inquiry through our contact forms.

This website is designed for businesses, SMEs, and professionals seeking software development, AI agent implementation, managed cloud hosting, performance marketing, and cybersecurity services.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out the contact forms on our website. This includes:

• Identity Data: Full name.
• Contact Data: Email address, mobile/telephone number.
• Geographic Data: City, State, and country of operation.
• Service Request Details: The categories of IT, software, hosting, or marketing services requested, and your detailed project description.

We also automatically collect technical data when you visit our website, including your IP address, browser type, device information, operating system, and data collected via cookies or tracking pixels.

3. How We Use Your Information

We use the collected information for specific, lawful business purposes, including:

• To evaluate your business inquiry and prepare customized quotes.
• To contact you via email or phone call regarding your requested service.
• To send you transactional confirmations or automated email auto-responders.
• To optimize our marketing campaigns, track conversion rates on Google Ads and Meta (Facebook/Instagram) Ads, and manage traffic patterns.
• To maintain and audit the security of our website and databases.

4. Data Sharing and Advertising

We do not sell, rent, or trade your personal lead data to third parties. We only share data with service providers who assist in operating our business:

• Database & Hosting: Stored securely in our Supabase database instance.
• Email Delivery: Dispatched via Resend API.
• Ad Platforms: We use tracking pixels from Google and Meta to attribute form submissions to specific advertising campaigns. These third-party platforms collect data under their own privacy policies.

5. Data Security

We implement industry-standard security measures, including HTTPS encryption (SSL), firewalls, database access restrictions via secure keys, and secure server-to-server API routing to protect your information from unauthorized access, modification, or exposure.

6. Your Rights & Cookies

Depending on your location (e.g., GDPR, CCPA), you have the right to request access to, correction of, or deletion of the personal data we hold about you. You can also withdraw consent for tracking cookies at any time by clearing your browser cache or selecting "Decline" on our Cookie Consent banner.

For more details on cookies, please view our dedicated Cookie Policy.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our data compliance officer at:

Email: hello@edgeopera.com